Authorizing User

Get API_KEY and API_SECRET from Richpanel Apps => Custom Connector.

Use the below method to generate encrypted data for user (make sure this is happening in a secure place)

data = {
    'id': '1234', // Required
    'firstName': 'Adam',
    'lastName': 'Smith',
    'email': '[email protected]'
}
const crypto = require('crypto');
const encryptData = (data, secret) => {
    const key = crypto.createHash("sha256").update(secret).digest('hex');
    let iv = crypto.randomBytes(16);
    let cipher = crypto.createCipheriv('aes-256-cbc', new Buffer(key).slice(0,32), iv);
    let encrypted = cipher.update(JSON.stringify(data));
    encrypted = Buffer.concat([encrypted, cipher.final()]);
    return iv.toString('hex') + ':' + encrypted.toString('hex');
}

Authentication can be done in two ways using encrypted data

Set encrypted value in localStorage.rpMessengerAuth
Set encrypted value in URL while loading helpcenter

Example:

https://richpaneldemo.customerdesk.io/?encryptedUserParams=<encrypted-data>

Note: Removing these values will logout the user.